Introduction

 Our booking conditions are designed to make you feel at home, even when away. By making a reservation, the guest agrees to comply with the rules and policies described in this document.

Check-in and Check-out

·       Self-check-in: An access code will be sent up to 24 hours before your stay.

·       Code validity: The code remains valid throughout the entire stay.

·       Check-in time: From 3:00 PM to 8:00 PM.

·       Check-out time: By 11:00 AM.

House Rules

·       Dispose of trash in the green containers located next to the building.

·       Do not leave dirty dishes.

·       Additional guests are not allowed without prior authorization. If this occurs, a security deposit will be charged.

·       Avoid noise after 10:00 PM. Noise is prohibited between 10:00 PM and 8:00 AM, in accordance with Portuguese law.

·       Smoking is prohibited inside the apartment and throughout the building.

·       All doors and windows must be closed whenever you leave the apartment.

·       The building’s entrance door must remain closed when entering or leaving.

·       Events and parties are not permitted.

·       Do not place suitcases or backpacks on the bed or sofa; please use the designated areas.

·       Be considerate of neighbors and respect quiet hours (10:00 PM–8:00 AM).

Responsibility: Saudade Apartments is not liable for any consequences resulting from misuse of electrical equipment, balconies, windows, railings, stairs, or other areas that may pose risks.

Booking Policy 

·       Minimum age: 18 years old to make a reservation.

·       Cancellation with refund: Up to 30 days before arrival, full refund.

·       Cancellation without refund: Less than 30 days before arrival, no refund will be issued.

Contact 

For questions or further clarification, please contact the Saudade Apartments team.